CUSTOMER SERVICE ADVISOR (Blended Acct) Voice & non-Voice
ConcentrixCUSTOMER SERVICE ADVISOR (Blended Acct) Voice & non-Voice
Job Description
Key Skills
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The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Qualifications: Atleast HS Graduate (Old curriculum) with atleast 6 mos BPO experience
PROCESS: WORKDAY > ONSITE PROCESS (ASSESSMENT/INTERVIEW) > ACCOUNT VALIDATION > JO
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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