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MyGlit Jobs |  Jobs |   Customer service executive (Spanish Bilingual) in Mumbai & Delhi

Customer service executive (Spanish Bilingual)

Gratitude Inc
302 Views
1 month ago

Customer service executive (Spanish Bilingual)

1-10 Year(s)
Manila (Pasig)
Manila (Pasig)

Job Description

Key Skills

Customer Service

3 candidate(s) have already applied for this Job. Apply now

Qualifications: 



 



 



• College Undergrad / Senior High Graduate / College Graduate / High



School Graduate (Old Curriculum)



• Excellent Communication Skills



• Excellent Training Delivery Skills



• Good Analytical Skills



• Good Interpersonal Skills



 



 



Experience:



 



 



• Minimum 6 months to 1 year of US Healthcare experience.



 



Job Responsibilities:



 



 



• Insurance coverage: Patients may call to inquire about their insurance coverage or request that a claim be submitted to their insurance company by confirming updated insurance.



• Patient Scheduling: Patients may call to schedule an appointment to their preferred facilities and time.



• Prior authorization: Patients may call to inquire about the status of authorization on file.



• Medical records requests: Patients may call to request copies of their medical records.



• Follow-up appointments: Patients may call to schedule follow-up appointments.



• Rescheduling / Cancellation of Appointments: Patients may call to reschedule or to cancel their appointments



• Account Management: Patients may call to update their demographics on file.



• Stop Notification: Patients may call for stop notification through text messaging and e-mail.

Role

Customer Service Executive -Chat

Timings

Night Shift (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer service executive (Spanish Bilingual) in Mumbai & Delhi

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