Customer Service Representative | Easy Account (Newbie Friendly)

Nezda Technologies

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4 days ago

Customer Service Representative | Easy Account (Newbie Friendly)

0-2 Year(s)

15 - 25 Thousand p.m

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Accuracy Learning english Communication Skills good communication skills

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Customer Service Representative (CSR) – Entry-Level | Onsite

Location: IT Park, Cebu City, Cebu

Work Setup: Onsite | Graveyard Shift

Hiring Process: Onsite application at the Recruitment Hub

Job Summary:

We are currently seeking Customer Service Representatives (CSR) to join our team. This role is ideal for entry-level applicants, including those without prior BPO experience. Successful candidates will handle customer inquiries and provide accurate, timely support while maintaining a high level of professionalism.

Key Responsibilities:

Respond to customer inquiries via phone, chat, or email

Provide clear and accurate information regarding products and services

Resolve customer concerns in a timely and efficient manner

Document interactions following company guidelines

Meet established performance and quality standards

Qualifications:

At least High School Graduate

Open to candidates with or without BPO experience

Good communication and comprehension skills (training provided)

Willing to work onsite and on a graveyard shift

Compensation and Benefits:

₱15,000 – ₱22,000 basic salary, plus allowances and incentives (depending on account)

HMO coverage starting Day 1 (Maxicare)

Service Incentive Leaves

Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)

Wellness and learning programs

Opportunities for career growth

Application Process:

Interested applicants may send their resume and visit our Recruitment Hub for onsite application. Walk-in candidates are welcome.

Apply today and take the first step toward building a successful career in the BPO industry.

Role

Customer Success Specialist

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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