Customer Service Representative- Healthcare Account
Gratitude IncCustomer Service Representative- Healthcare Account
Job Description
Key Skills
9 candidate(s) have already applied for this Job. Apply now
- Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities.
- Re-scheduling patient appointments as required via telephone calls and written notification to patients.
- Taking clear and accurate messages on behalf of other departments.
- Responding to patient’s questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols.
- Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient.
Qualifications
- Open to SHS/HS/College Grad and Undergrad
- With 1yr BPO Voice and International Experiences
- Preferably with healthcare exp but not required.
- Computer literate with an above-average typing speed.
- With excellent verbal and written communication skills.
- Thorough, with excellent listening skills.
- Ability to calm irate, anxious, or grieving customers.
- Capacity to navigate stressful situations with ease.
Job Types: Permanent, Full-time
Salary: Up To 33k Package
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Customer Service Representative - Alabang
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
1 - 21 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
Non-Voice BPO Jobs in Cubao, Quezon City
Gratitude Inc0 - 2 Year(s)
₱ 20 - ₱ 40K p.m
Manila, Philippines
Corporate Travel Specialist (GDS | Onsite)
Gratitude Inc3 - 10 Year(s)
₱ 25 - ₱ 50K p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
Mergers and Acquisition - Associate Manager
Gratitude Inc5 - 7 Year(s)
₱ 60 - ₱ 70K p.m
Manila, Philippines
Account Service Desk
Gratitude Inc2 - 5 Year(s)
₱ 20 - ₱ 40K p.a
Manila, Philippines
Collections Team Lead
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
7 - 20 Year(s)
₱ 70 - ₱ 150K p.m
Manila, Philippines