Customer Service Representative Jobs in Mall of Asia, Pasay City
Gratitude IncCustomer Service Representative Jobs in Mall of Asia, Pasay City
Job Description
Key Skills
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Customer Service Representative Jobs in Mall of Asia, Pasay City
Are you passionate about providing top-notch customer support and making a difference in people's lives? If so, we have an exciting opportunity for you!
Position: Customer Service Representative
Location: Mall of Asia, Pasay City
Type: Full-Time
Compensation: Competitive Salary + Benefits
Job Description:
As a Customer Service Representative, you will be the face of our company, delivering exceptional customer service through various communication channels. You will assist customers with inquiries, resolve issues, and ensure their satisfaction. This role involves active listening, problem-solving, and maintaining a positive attitude at all times.
Key Responsibilities:
Handle customer inquiries via phone, email, and chat
Provide information about products and services
Resolve customer issues and complaints
Document interactions and transactions
Collaborate with team members to improve service quality
Requirements:
Excellent communication skills in English
Strong problem-solving and active listening abilities
Previous customer service experience is a plus
Willingness to work in shifts
Knowledge of CRM systems is a bonus
APPLY NOW!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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