Customer Service Representative (Korean Bilingual)
Job Description
Key Skills
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- Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Qualifications:
- Has completed 2nd year college, without back subjects
- at least 6 months of non-BPO customer facing experience
- Willing to work onsite and on rotating shift
- Can start immediately
Account: Luxury Fashion
Work Set-up: Onsite and Rotating Shift
Salary: 80K - 100K
Role
DSA/Company Representative
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Insurance Agent
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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