Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Duties :
- Work with our customers and senior sales rep to answer questions and provide accurate information about our products
- Schedule and plan meetings
- Making and receiving calls
- Process and follow up on sales orders
- Assist managers in the distribution of reports
- Maintain a high level of professionalism
Required Skills :
- Willingness to achieve goals and self-improvement
- Strong communication skills
- Able to collaborate with team
- Ability to prioritize and multitask
- Knowledge of Office programs will be preferred
- Knowledge of QuickBooks is a plus
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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