Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Location: Pasig, Taguig,, Quezon City, Alabang, Cebu, Iloilo,Pampanga, Davao,Alphaland,Baguio, Sucat,CDO, Bacolod, Pasay, Laguna, San Lazaro Manila
Work Setup: Onsite
Salary: Competitive basic salary + generous incentives!
Experience: At least 6 months of call center / BPO experience required.
Are you a talented CSR looking for your next big opportunity? We're looking for customer-focused individuals to join our team! If you have at least 6 months of experience in a call center environment and are ready to provide world-class service, we want to hear from you.
Key Responsibilities:
Customer Interaction: Respond to customer inquiries via phone, email, and chat in a professional and empathetic manner .
Issue Resolution: Troubleshoot and resolve customer complaints and concerns efficiently and effectively. Escalate complex issues to the appropriate departments when necessary
What We Offer:
Competitive salary package (up to PHP 35,000/month)
HMO and life insurance
Performance-based incentive
Ready to take the next step in your career? Apply now!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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