Customer Service Representative – Online Video Sharing Account (Project based)
Gratitude IncCustomer Service Representative – Online Video Sharing Account (Project based)
Job Description
Key Skills
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Job Title: Customer Service Representative – Online Video Sharing Account (Project-Based)
Location: Vertis North
Employment Type: Project-Based (4 Months)
Salary Package: TBD
Job Overview
We are looking for passionate and customer-focused individuals to join our Online Video Sharing Account as a Customer Service Representative. The role involves providing excellent customer support, resolving inquiries efficiently, and ensuring a positive customer experience in a fast-paced environment.
Key Responsibilities
Handle customer inquiries via phone, chat, or email professionally and efficiently
Provide accurate information and resolution to customer concerns
Maintain excellent customer satisfaction through effective communication
Follow company policies and account procedures
Meet performance metrics and quality standards
Work collaboratively with the team and management
Qualifications
Completed at least 2 years in College with no back subjects
Minimum of 6 months BPO experience required
Excellent English communication skills
Willing to work onsite in Vertis North
Amenable to shifting schedules, including weekends and holidays
Must not have been connected with an Online Search Engine account within the last 3 months prior to joining
Must be willing to accept a 4-month project-based employment setup
Compensation and benefits
Completion bonus upon successful completion of the project
Competitive and dynamic work environment
Career growth and exposure to a global account
Apply now and start your journey in a fast-growing and exciting customer service environment!
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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