Customer Service Representative – Telco / Healthcare Accounts | Davao
Gratitude IncCustomer Service Representative – Telco / Healthcare Accounts | Davao
Job Description
Key Skills
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We are hiring Customer Service Representatives for Telco and Healthcare accounts in Davao City. Successful candidates will handle customer concerns, billing inquiries, technical support, and account-related concerns while providing excellent customer service in a fast-paced environment.
Applicants must have strong communication skills, confidence in handling customers, and willingness to work on shifting schedules. Fresh graduates and applicants without experience are welcome to apply depending on account qualification.
Available Accounts & Qualifications:
TELCO
At least High School Graduate
No experience required
Salary Package:
₱23,500 (0–11 months Telco CCE)
₱26,500 (12–24 months Telco CCE)
₱28,000 (24+ months Telco CCE)
TELCO – TECH
HS/SHS Graduate
Billing & Sales experience is a plus
Excellent communication skills required
Salary Package:
₱26,000
TELCO – BILLING
HS/SHS Graduate
Preferably with 7 months and above CCE experience in Tech & Sales
Confidence is a plus factor
Excellent communication skills required
Salary Package:
₱23,000
HEALTHCARE – PROVIDER
HS/SHS Graduate
B2 CEFR
BAA 32
Salary Package:
₱20,000
Application Process
To process the application, candidates must walk in together with the endorsement slip. Ensure candidates are already done with ICIMS before proceeding to recruitment.
Recruitment Address
2F Annex Building | SM City Davao (Monday–Friday, 11AM–4PM)
The Uprise at Felcris Centrale Mall, Quimpo Boulevard, Talomo, Davao City (Monday–Friday, 11AM–4PM)
Role
Customer Service Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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