Customer Service Representative (Virgin Media)30k Signing Bonus
Gratitude IncCustomer Service Representative (Virgin Media)30k Signing Bonus
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Customer Service Representative CSR
Key Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Essential Skills, Knowledge, and Experience:
SHS Grad with 6mos BPO exp
HS Grad and any college level with 1yr BPO exp
Amenable to WORK ON SITE (Cubao, Quezon City)
Willing to work on shifting schedule
Willing to work with Queue management
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer service specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Senior Client Services Agent
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
3 - 5 Year(s)
Confidential
Manila, Philippines
Customer service representative
Gratitude Inc1 - 10 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
HIRING FOR BPO
Gratitude Inc1 - 3 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
0 - 8 Year(s)
₱ 100 - ₱ 110K p.m
Manila, Philippines
Hiring in Manila apply now salary range 30k +33k
Gratitude Inc1 - 3 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
1 - 4 Year(s)
₱ 20 - ₱ 40K p.m
Manila (Cubao Quezon City), Philippines
Urgent Hiring for international BPO in Manila 2025
Gratitude Inc0 - 10 Year(s)
₱ 10 - ₱ 30K p.m
Manila, Philippines