Customer Service & Sales Specialist | Eastwood | Jobs in Manila
Gratitude IncCustomer Service & Sales Specialist | Eastwood | Jobs in Manila
Job Description
Key Skills
142 candidate(s) have already applied for this Job. Apply now
Customer Service & Sales Specialist | Eastwood | Jobs in Manila
Job Description
-
A SNAPSHOT OF YOUR ROLE
- Process New Business and Trade Up Applications
- Provides product information
- Account Maintenance
- Answer Payment Enquiries
- To place outbound calls and perform the following:
- Area Manager requests
- Admin Requests
- Re-key request
- CRO request
- Disconnected
-
A BIT ABOUT YOU
- Excellent English language communication skills
- Ability to work under pressure within tight SLAs
- Strong accountability on agreed KPIs
- Ability to focus and pay close attention to detail
- A high level of PC competence and typing skill
- Flexibility to extend occasionally when required to clear the pipeline
- Demonstrated capacity to work effectively within a team
- Willing and able to maintain an appropriate standard of professionalism.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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