Customer service specialist
Gratitude IncCustomer service specialist
Job Description
Key Skills
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Corporate Account Manager – Retail, Airline, Telco & Healthcare Accounts
Job Description:
Manage and grow strategic corporate accounts across Retail, Airline, Telecommunications, and Healthcare sectors.
Build strong relationships with key stakeholders and decision-makers.
Identify new business opportunities and drive revenue growth.
Coordinate with internal teams to deliver solutions that meet client requirements.
Monitor account performance, customer satisfaction, and contract renewals.
Prepare business reviews, forecasts, and sales reports.
Ensure timely resolution of customer issues and escalations.
Achieve assigned sales and account management targets.
Requirements:
Bachelor's degree in Business, Marketing, or related field.
3+ years of experience in Corporate Sales or Account Management.
Excellent communication, negotiation, and relationship management skills.
Experience handling enterprise clients across multiple industries is an advantage.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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