Field Customer Service Specialist Jobs in Manila
Gratitude IncField Customer Service Specialist Jobs in Manila
Job Description
Key Skills
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Field Customer Service Specialist Jobs in Manila
Job Description
A Field Customer Service Specialist (FCSS) attends to the customer’s diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.
Qualifications:
-
Graduate in any medical-related courses is an advantage
- Fresh graduates are welcome to apply
Competencies:
-
Possesses basic customer service skills and orientation skills
- Possesses good communication and analytical skills.
- Is computer literate
- Is willing to work on shifting schedules
.
Personal Character:
-
Possesses an adaptable personality.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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