Financial Payroll Support Specialist (Blended | Onsite)

Gratitude Inc

216 Views

1 week ago

Financial Payroll Support Specialist (Blended | Onsite)

1-10 Year(s)

₱ 18 - ₱ 27K p.m

Manila (Pasig, Eastwood quezon city)

Quick Apply Apply

Job Description

Key Skills

Customer Service Chat Support HRIS/HCM, payroll support, workforce management systems

58 candidate(s) have already applied for this Job. Apply now

Role Overview:

We are seeking a Financial Payroll Support Specialist to handle blended customer interactions for a financial payroll account. You will assist employees and clients with payroll inquiries, account concerns, and general support needs.

Key Responsibilities:

Handle blended (voice and non-voice) customer interactions professionally.

Assist with payroll inquiries, account concerns, and general support needs.

Resolve customer concerns efficiently while delivering a positive experience.

Document interactions accurately using company systems.

Meet quality, productivity, and customer satisfaction goals.

Qualifications:

1 year BPO experience with 6 months chat experience – required.

OR 1 year payroll experience – required.

At least a High School Graduate (both old and new curriculum) – required.

Amenable to work onsite.

Good to above communication skills.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Jecinta Kariuki

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 30 - ₱ 40K p.m

Manila, Philippines

Details