From Team Leader to Game Changer – Join Us as an Operations Supervisor!
Gratitude IncFrom Team Leader to Game Changer – Join Us as an Operations Supervisor!
Job Description
Key Skills
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WE’RE HIRING: OPERATIONS SUPERVISOR (TELCO / TELCO SALES)
Manila & Davao
Earn up to 45,000/month
Ready to lead from the front and drive winning teams?
If you thrive in fast-paced BPO environments and know how to turn targets into achievements, this role is for you.
Your Mission:
As an Operations Supervisor, you’ll be the driving force behind team performance, client satisfaction, and operational excellence in a high-energy Telco / Telco Sales account.
What You’ll Do:
Lead, coach, and inspire a team of agents to exceed KPIs
Drive sales performance and ensure consistent target achievement
Monitor daily operations, identify gaps, and implement improvements
Deliver impactful feedback, coaching, and performance reviews
Collaborate with stakeholders to maintain top-tier service delivery
Non-Negotiable Requirements:
BPO Telco / Telco Sales background is a must
Minimum 2 years experience as Operations Supervisor / Team Leader in BPO
Strong leadership, communication, and problem-solving skills
Proven ability to handle high-pressure, target-driven environments
Why Join Us?
Competitive salary package up to 45K
Opportunity to lead high-performing teams
Career growth in a dynamic, global BPO environment
Work in prime locations: Manila & Davao
Please click on the following link to apply:
https://myglit.com/lateral/cref/766a6c8cc4
Step up. Lead strong. Deliver results.
Apply now and take your leadership career to the next level!
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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