Hiring For Clinical Services Associate in Cebu
Job Description
Key Skills
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Hiring For Clinical Services Associate in Cebu
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Description -
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Location: San Nicolas, Ilocos Norte / Cebu
Work Setup: 6 months onsite training; Hybrid setup [After Training]
Schedule: Shifting
Salary: Not disclosed by client [Please source candidate with an expected salary of not more than 30-35k]
JOB DESCRIPTION
Works with a client physician and their care team to compete documentation of clinic visits/encounters. QDS support healthcare providers and their patients by using an artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits.
The AI technology platform combined with QDS save time for providers by delivering accurate and complete documentation of a patient visit/encounter. Medical summary documentation includes patient history, physical exams, radiological findings, assessments, and treatment plans
JOB QUALIFICATIONS
º Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent with a minimum of 1 year experience working in a healthcare setting/environment such as Utilization Management Intake º Representative, Health Insurance Claims Processor or Health Outreach Specialist.
Excellent written and verbal communication in English includes advance proficiency in grammar and spelling
º Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients
º Proficient with the use of Microsoft Office 365 and work productivity/support tools
º Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role
º Successful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.
º Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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