Hiring for Customer Service Representatives in Makati City
Job Description
Key Skills
607 candidate(s) have already applied for this Job. Apply now
Tasks & responsibilities
- Responsible for providing outstanding service to our customers by providing timely resolutions to their queries.
- Establish, develop, and maintain positive business and customer relationships
- Identify customer needs and deliver products that meet their needs and expectations
- Provide recommendations on products and services that best accommodate the customer
Qualifications & experience
- Excellent Communication Skills
- 2 years Customer Service experience in a BPO/Contact Center set up
- 2 years sales experience in a BPO/Contact Center set up
- Live Chat Experience
- Residing in Makati or nearby areas
Employer questions
Your application will include the following questions:
-
Do you have customer service experience?
-
Have you worked in a call centre before?
-
How many years' experience do you have as a sales representative?
-
How would you rate your English language skills?
-
Which of the following languages are you fluent in?
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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