HIRING NOW CSR POSITONS
Gratitude IncHIRING NOW CSR POSITONS
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Subject: Hiring Now: Telco CSR Associates | Start Your BPO Career
We are currently hiring Customer Service Representatives for our Telecommunications Account. We are looking for highly motivated individuals who are passionate about customer service and interested in building a stable and rewarding career in the BPO industry.
Position: Customer Service Representative – Telco Account
Employment Type: Full-Time
Location: Philippines
Job Summary:
The Customer Service Representative will be responsible for managing customer interactions, resolving inquiries efficiently, and delivering exceptional service experience. This role requires strong communication skills, professionalism, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
• Handle customer concerns related to billing, mobile services, technical support, and account management
• Provide accurate and timely solutions while maintaining excellent customer service standards
• Document customer interactions and resolutions accurately within company systems
• Maintain professionalism and empathy during all customer engagements
• Meet operational goals including customer satisfaction, productivity, and quality metrics
• Follow company procedures, compliance standards, and data privacy policies
Qualifications:
• At least Senior High School Graduate or High School Graduate (Old Curriculum)
• Excellent English communication skills
• Basic computer navigation and multitasking skills
• Strong customer service orientation and problem-solving abilities
• Willing to work onsite and on shifting schedules
• With or without BPO experience are welcome to apply
What We Offer:
• Competitive compensation package
• Performance incentives and allowances
• Paid training and career development programs
• HMO and government-mandated benefits
• Career growth opportunities within the organization
• Professional and supportive work environment
Join a growing team that values excellence, teamwork, and career development. Apply today and begin your journey in the telecommunications BPO industry.
Role
Customer Care Officer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Design Drafters- (Mechanical Design Drafter)
Gratitude Inc3 - 30 Year(s)
55 - 70 Thousand p.m
Manila, Philippines
(159775) Mandarin Customer Support | Cebu
Gratitude Inc2 - 5 Year(s)
50 - 55 Thousand p.m
Manila, Philippines
2 - 3 Year(s)
40 - 50 Thousand p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE - CONSUMER ELECTRONICS
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
QA Team Lead | Travel | MOA & Mckinley - Urgent
Gratitude Inc1 - 3 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
CSR financial account -Wns Eastwood site
Gratitude Inc0 - 14 Year(s)
15 - 20 Thousand p.m
Manila, Philippines
Noc mainframe operator
Gratitude Inc2 - 3 Year(s)
50 - 80 Thousand p.m
Manila, Philippines
1 - 5 Year(s)
75 - 100 Thousand p.m
Manila, Philippines
Mandarin Procurement Practice Specialist
Gratitude Inc5 - 7 Year(s)
50 - 100 Thousand p.m
Manila, Philippines
CSR Spanish Bilingual
Gratitude Inc2 - 5 Year(s)
50 - 65 Thousand p.m
Manila, Philippines