Human Resources Labour Relations Manager - BPO
Gratitude IncHuman Resources Labour Relations Manager - BPO
Job Description
Key Skills
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· Investigation, resolution, prevention, interpretation of various ER problems
· In-depth review of ER related policy and procedure, labor law legislation, DOLE compliance
· Recommends appropriate course of action regarding discipline and termination of individual
· Will attend all legal hearings and represent the organization in SENA, DOLE, NLRC
· Will handle disciplinary actions in compliance with the due process clause. This is from the drafting of notice to explain, to issuance, hearing proper, recommendation writing, and up to the issuance of notice of resolution/termination.
· Maintenance of database of disciplinary cases and actions
· Education and awareness of COC and prevention of disciplinary cases
· Policy reviews and updates according to the applicable law
Qualifications:
· Expert in ER/LR, DOLE matters, Employment Law, Legal Assistance
· Should be a Lawyer by profession
· Experience in the BPO industry
· Should have at least 3-4 years in BPO as an HR Labor Relation
Role
Human Resources Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Human Resources
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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