Insurance Account Support Officer
WNS Global ServicesInsurance Account Support Officer
Job Description
Key Skills
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Job Overview:
The Insurance Account Support Officer will assist customers with their insurance-related needs and provide personalized support to ensure a positive experience.
Responsibilities:
- Respond to customer inquiries regarding their insurance policies and accounts.
- Process account updates, claims, and other transactions accurately and efficiently.
- Maintain thorough knowledge of company policies and services to educate customers effectively.
- Handle escalations professionally and work towards timely resolutions.
Qualifications:
- Completed Senior High School education.
- At least 1 year of experience in the BPO or customer service field.
- Strong communication and active listening skills.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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