Insurance Customer Service Representative

Gratitude Inc

2599 Views

20 hours ago

1-21 Year(s)

Quezon Calabarzon (Alabat, Atimonan, Buenavista, General Luna, General Nakar)

Job Description

Key Skills

BPO Insurance

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Location: Quezon City, Philippines

Salary: 20,000 - 22,000 PHP

Requirements:

Experience: Minimum of 1 year of BPO (Business Process Outsourcing) experience, preferably in an insurance-related account.

Education: Must have completed at least 2 years of college.

Communication Skills: Excellent verbal and written communication skills in English.

Location: Willing to work onsite in Quezon City.

Shift Flexibility: Must be amenable to shifting schedules.

Responsibilities:

Customer Service: Provide exceptional customer service to clients in the insurance industry, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Documentation: Maintain accurate and detailed records of customer interactions, transactions, and relevant information in compliance with industry regulations.

Product Knowledge: Develop a strong understanding of insurance products and services to effectively assist customers and provide appropriate information.

Collaboration: Work collaboratively with team members to share insights, best practices, and contribute to a positive team environment.

Adaptability: Be flexible and adaptable to changing priorities, processes, and business needs in a dynamic work environment.

If you meet the qualifications and are ready to contribute to a dynamic insurance customer service team, we invite you to apply for this opportunity. Join us in providing top-notch service to our clients and contribute to the success of our team in Quezon City.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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