Insurance Support Representative
TCS, PampangaInsurance Support Representative
Job Description
Key Skills
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Role Overview:
We are hiring Insurance Support Representatives to assist with client inquiries, policy updates, and claims resolution, ensuring customer satisfaction.
Key Responsibilities:
- Manage inbound calls regarding insurance queries
- Guide customers in understanding their insurance policies
- Document all customer interactions
Salary: PHP 19,200–31,700 based on experience
Requirements:
- At least 1 year of BPO experience
- Completed 2 years in college (no backlogs)
- Good communication skills
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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