Looking for Customer Service Representative | Largest Social Media Account
Gratitude IncLooking for Customer Service Representative | Largest Social Media Account
Job Description
Key Skills
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Title: Customer Service Representative | Largest Social Media Account
Description:
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TOP BPO COMPANIES.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TOP BPO COMPANIES:
Competitive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
You will help us deliver excellent service to our partner brands by performing these tasks:
Provide post-sales customer service and/or troubleshooting support to the client's customers.
Support advertising customers and deliver consultative support.
Perform data analysis to improve customers' advertising experience and ensure higher ROI.
Gather client and partner feedback to enhance ad products and overall customer experience.
Who are we looking for?
We are looking for individuals who meet the following criteria:
At least Senior High School or College level
With at least 1 year BPO phone/voice experience
Must have technical support experience
Preferably with email and chat experience
Strong verbal and written English communication skills
Amenable to work in rotating shifts (morning, mid, & night shifts)
How to Apply?
Online
Send us your application through Myglit and begin your #BeMore journey: Apply Now https://myglit.com/philippines/job/gratitude-india-looking-for-customer-service-representative-largest-social-media-account-01S5
Role
Associate/Senior Associate -(NonTechnical)
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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