Multilingual Service Desk Analyst
Gratitude IncMultilingual Service Desk Analyst
Job Description
Key Skills
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Job Title: Multilingual Service Desk Analyst
Required spoken language can be any of the following: Latvian, Lithuanian, Estonian, Dutch, Danish, Finnish, Swedish, Portuguese, Norwegian
Category: Service Desk / End User Services
Main location: Philippines, Metropolitan Manila, Taguig (Onsite)
Salary: PHP 80,000 - 85,000
Employment Type: Full Time
Must be fluent in English and any of the following languages: Latvian, Lithuanian, Estonian, Dutch, Danish, Finnish, Swedish, Portuguese, Norwegian
• Strong verbal and written communication skills
• Basic to intermediate knowledge of Windows and Microsoft 365 (M365)
• Experience or aptitude in technical troubleshooting and customer support
• With an active TRV or Permanent Resident Visa in the Philippines
• Must not be a present or former employee of CGGI
• Should be amenable to work on a shifting schedule and onsite in Taguig
• Salary expectation should be within the maximum budget
Role
Helpdesk Support
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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