Now Hiring for Customer Service Rep | Earn up to 23K* |
Gratitude IncNow Hiring for Customer Service Rep | Earn up to 23K* |
Job Description
Key Skills
81 candidate(s) have already applied for this Job. Apply now
Now Hiring for Customer Service Rep | Earn up to 23K* |
Qualifications
- Must be 18 and above
- Completed at least 2 years in college (no back subject) with or without experience
- Or High school graduates with at least 6 months call center experience (ops tenure)
- Experience in customer service is an advantage but not required
- Amenable to work on holidays, weekend, and shifting schedule
- Professional, enthusiastic, and customer service oriented
Skills Required
- Excellent oral and written communication
- Must exhibit active listening
- Must have keen attention to details
- Must have good conversational skills
- Must have good problem solving and analytical skills
- Ability to arrive at decisions independently and demonstrate persuasion and negotiation skills
- Ability to educate customers on inquiries and other product information
- Ability to handle issues and complaints in a courteous and professional manner
- Ability to multi-task and access multiple data source simultaneously
- Ability to probe effectively
- Ability to sell using consultative sales approach or suggestive pitches on customer purchases
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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