Now Hiring: Site Reliability Engineer | Hybrid Quezon City
Gratitude IncNow Hiring: Site Reliability Engineer | Hybrid Quezon City
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
We are seeking an experienced Site Reliability Engineer (SRE) to drive monitoring, observability, and reliability initiatives across enterprise platforms and applications.
You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics tooling •You’ll partner with product teams to implement SLO/SLI‑driven operations, reduce alert noise, accelerate incident response, and embed self‑healing where it matters most. •Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing. •Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach product teams Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipelines.
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- How would you handle an irate customer?
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