Onboarding Specialist ( pre hire process specialist)

Gratitude Inc

66 Views

6 days ago

Onboarding Specialist ( pre hire process specialist)

2-3 Year(s)

Batangas Calabarzon (Batangas City)

Job Description

Key Skills

Communication Skills Customer oriented Proficient in Microsoft Office

2 candidate(s) have already applied for this Job. Apply now

Job Summary:

The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new

hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch

and monitoring, establishing start date, scheduling Orientation and Day 1 letter. The specialist serves as the

key liaison between hiring managers, recruiter and new employees to ensure a seamless transition into the

organization.

Key Responsibilities:

• Act as the primary point of contact for new hires during the onboarding phase, answering questions

and guiding them through the process

• Point of contact for all candidates in Pre-hire stage - Coordinate end-to-end onboarding processes,

including pre-boarding, first-day logistics and orientation

• Select appropriate background check package based on job code, location, etc.

• Order appropriate drug tests based on job code, location, etc.

• Check BG and DT results, basis provide clearance.

• Schedule start date and select appropriate onboarding event in My Learning

• Update candidate profile in Workday – Ready for Hire

• Send day 1 email to candidate, hiring manager and recruiter with instructions on where to Report,

badging, I-9, Orientation, etc.

• Collaborate with Talent Acquisition Advisor (Recruiter), Hiring Manager, and business units to ensure

smooth onboarding.

• Maintain accurate onboarding records in HR systems and update checklists, trackers, and reports as

needed.

• Support global/regional onboarding programs and initiatives as applicable.

Qualifications:

Education: Bachelor’s degree in human resources, Business Administration, or related field (preferred).

Experience:

• 3-6 years of experience in candidate onboarding (preferably US onboarding but any international

onboarding experience is required)

• Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus.

Skills:

• Strong interpersonal and communication skills.

• High attention to detail and organizational skills.

• Ability to multitask and manage priorities in a fast-paced environment.

• Customer service-oriented with a positive, professional attitude.

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications:

• Experience in a shared services or global business services (GBS) environment.

• Familiarity with onboarding automation tools or platforms.

• Understanding of US employment laws and compliance

Role

Customer Retention Specialist

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Anitha Batamuriza

Recruiter - Gratitude Inc

NA, rwanda

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

40 - 45 Thousand p.m

Cebu Central Visayas, Philippines

Details