Operations Assistant Manager
Gratitude IncOperations Assistant Manager
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•At least 2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.
Role
Training Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Analyst
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Health Clinical Services Senior Manager - USRN
Gratitude Inc12 - 13 Year(s)
Confidential
Manila, Philippines
CSR JOB HIRING
Gratitude Inc3 - 10 Year(s)
Confidential
Manila, Philippines
RPO ( Recruiters)
Gratitude Inc2 - 7 Year(s)
25 - 45 Thousand p.m
Manila, Philippines
Hiring CSR/Telco Account ! Apply now!
Gratitude Inc0 - 5 Year(s)
20 - 35 Thousand p.m
Manila, Philippines
Senior SAP ABAP Developer
Gratitude Inc8 - 10 Year(s)
100 - 150 Thousand p.m
Manila, Philippines
Clinical Team Manager
Gratitude Inc5 - 12 Year(s)
Confidential
Manila, Philippines
SAP Basis Architect
Gratitude Inc8 - 15 Year(s)
190 - 200 Thousand p.m
Manila, Philippines
CSR – Collections (Banking/Financial Account)
Gratitude Inc3 - 5 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
CSR -Healthcare Account -Alldigitech Company
Gratitude Inc0 - 17 Year(s)
20 - 30 Thousand p.m
Manila, Philippines