Operations Assistant Manager lnsurance
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job Title: Operations Assistant Manager
Account: Insurance
Salary: up to 65K
Work location/Set up: Onsite at Alabang
Shift Schedule: GY
HC: 1
SD: 13-Feb
Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•1–2 years of pure insurance experience in Property & Casualty -Life & Annuities, including billing, account management, or policy servicing
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.
Pre-Screening Notes:
Educational Attainment:
Years of Insurance Experience:
Years of Contact Center Experience:
Years of Leadership/Supervisory Experience:
Last Drawn Salary:
Expected Salary:
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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