Operations Manager - From BPO Healthcare Company [Can start ASAP]

Gratitude Inc

581 Views

17 hours ago

10-12 Year(s)

₱ 95 - ₱ 100K p.m

Manila

Job Description

Key Skills

Accounting Accounts Management Recruitment Operations Management Revenue Cycle Management Finance Analysis RCM Manager Order Management/Billing/Invoicing Performance Evaluation BPO Healthcare.

3 candidate(s) have already applied for this Job. Apply now

Description / Requirements

Designation/ Role: Manager / Senior Manager / Operations Manager

Department: Accounts Receivable

Work Timing: Night Shift

Qualifications: Graduate (Any Stream)

Salary: Maximum of 100k including benefits

Skills:

· Proven experience as Manager/Sr Manager or similar position.

· Experience with recruiting and performance evaluation processes.

· Familiarity with financial and customer service principles.

· Good math skills with the ability to create and analyze reports, spreadsheets

· Proficient user of MS Office (MS Excel in particular).

· Leadership and organizational abilities.

· Interpersonal and communication skills.

· Problem-solving attitude.

· Willingness to work in US Shift.

Experience:

10+ Years of healthcare experience in RCM.

College Graduate

Job Description:

Delivery of work as per SOWs, maintain client confidence, expand team in terms of,

improvement in process standards and associate efficiency.

Job Responsibilities

· Improve Accounts/Teams Performance

· Developing the team to execute business operations and cater to projected growth efficiently

· Manage all facets of professional billing revenue cycle processes;

· Conduct performance appraisals for the TLs, QAs and Associates

· Planning and managing the unit's operations and ensuring its success as a profit center

· Training the team and developing operating processes & systems to deliver outstanding client services

· Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time

· Analyzing the workflow to improve process quality and enhance productivity

· Developing the organization & policies to motivate & retain the workforce, manage the funds flow, and general administration.

· Responsible for attendance across client teams, Development and maintenance of SOP, and other documentation to ensure uniformity across teams and processes Transition Management

· Submits periodic reports to the superiors on the performance and the growth plans available with the client

· Contribute towards minimizing attrition & absenteeism

To be considered for this position, applicants need to meet the following qualification criteria:

Role

Operations Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Beatrice Peoplefoco

Recruiter - Gratitude Inc

NA, kenya

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