Operations Supervisor
Gratitude IncOperations Supervisor
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Operations Supervisor (BPO)
Location: TP Silver City (Onsite)
Shift: Night Shift
Responsibilities:
Manage and coach a team of customer service agents
Monitor performance and drive improvements
Ensure quality, compliance, and client standards are met
Handle operational issues and support team productivity
Requirements:
1–2 years supervisory experience in a contact center
Strong leadership and communication skills
Good understanding of KPIs and reporting tools
Willing to work night/rotational shifts
Open to supporting international markets
Note:
Former Teleperformance employees are not eligible
Pre-Screening:
Educational Attainment
Years of BPO Supervisory Experience
Last Salary
Expected Salary
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Accenture Boni:Customer service representative
Gratitude Inc1 - 21 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
C&I Data Analyst
Gratitude Inc3 - 5 Year(s)
75 - 100 Thousand p.m
Manila, Philippines
Operations Supervisor
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
1 - 10 Year(s)
110 - 120 Thousand p.m
Manila, Philippines
CSR Collections Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
0 - 10 Year(s)
15 - 25 Thousand p.m
Manila, Philippines
1 - 14 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Clinical Team Manager
Gratitude Inc5 - 12 Year(s)
Confidential
Manila, Philippines
0 - 10 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
Spanish Bilingual Banking & Finance (Bridgetowne, QC)
Gratitude Inc1 - 4 Year(s)
Confidential
Manila, Philippines