Operations Supervisor lnsurance

Gratitude Inc

521 Views

1 month ago

Operations Supervisor lnsurance

2-10 Year(s)

40 - 45 Thousand p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Contact Centre Insurance Skills Insurance Life aand Annuities INSURANCE CLAIM BPO Experience is a must Insurance verification Proficiency in MS Office, QA tools, and CRM/contact center systems. insurance billing processes and ECC account management.

0 candidate(s) have already applied for this Job. Apply now

Job Title: Operations Supervisor
Account: Insurance
Salary: 40-42K
Work location: On-site at Alabang
Shift Schedule: GY
HC: 4
SD: 13-Feb

Qualifications:

•Bachelor’s degree required; equivalent work experience accepted (undergrad, associate, or 2 years of experience not acceptable).
•1–2 years of pure insurance experience in Property & Casualty -Life & Annuities, including billing, account management, or policy servicing
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership or supervisory role. (If not, do not upload the candidate.)
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•BPO experience required; candidates without it should not be uploaded.

In the final Verdict also tell a scoring percentage match of the Candidates profile in percentage terms as per JD

Pre-Screening Notes:
Educational Attainment:
Years of Insurance Experience:
Years of Contact Center Experience:
Years of Leadership/Supervisory Experience:
Last Drawn Salary:
Expected Salary:

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

25 - 35 Thousand p.m

Manila, Philippines

Details