PPSM Manager
Gratitude IncPPSM Manager
Job Description
Key Skills
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Program, Project, and Service Management Associate Manager
Location: Mandaluyong
JOB DESCRIPTION
• Control delivery of programs, projects and/or managed services
• Monitors delivery of programs, projects and/or managed services
• Plan programs, projects and/or managed services
JOB QUALIFICATIONS
• Must have at least 4 to 8 years of relevant experiences
• Project or Program experience
• Transition Management experience
• Continuous Improvement and Governance experience
• Knowledge in Excel (VBA or Macro)
• General knowledge on Transformation only; no six sigma belts/certifications required
• Working experience in building / mobilizing reports
• Keen attention to detail
• Good communication skills; can communicate across different levels within the organization
• Strong project management skills with working experience on risk and issue management
• Able to work independently and with minimal supervision
• Can work well as part of a team; ability to work well across different levels and can also lead
multiple teams
• Good stakeholder management, with the ability to properly manage stakeholder expectations and
escalations.
• Strong Problem Solving and Decision-Making skills
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex,
national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or
expression, genetic information, marital status, citizenship status or any other basis as protected by
federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest
as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and
women.
Role
Manager-Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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