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MyGlit Jobs |  Jobs |   Project Based Agent in Mumbai & Delhi

Project Based Agent

Gratitude Inc
25 Views
1 day ago

Project Based Agent

0-5 Year(s)
20 - 25 Thousand p.m
Manila (Diliman quezon city)
Manila (Diliman quezon city)

Job Description

Key Skills

BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center BPO Experience BPO international voice account experience

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Position: Project Based Agent

Account: Video Streaming


Key Qualifications:

  • Fresh grads & career shifters are welcome
  • No BPO experience required if a college graduate
  • Open to 2nd-year college graduates with no back subjects
  • Preferably with 6 months of BPO experience
  • Must have excellent communication skills
  • Willing to work on a shifting schedule
  • Okay for project-based employment for 4 months
  • Must be willing to work onsite in Vertis North

Key Responsibilities:

  • You will be answering customers' queries via phone, email, or chat
  • Identify the client's problem and troubleshoot if necessary to find the solution
  • Document each action you take and categorize cases and possible bugs
  • Provide general and technical support to customers who use any of our client's paid products
  • Escalate complex problems according to defined procedures

Salary Package: Up to 23k package + 25k completion bonus


For any questions, please reach out via email: jhoy@gratitudephilippines.com

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Project Based Agent in Mumbai & Delhi

Jhoy Enano

Recruiter - Gratitude Inc

NA, philippines

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500+ Posts

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