QA Manager

Gratitude Inc

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1 month ago

QA Manager

3-5 Year(s)

60 - 65 Thousand p.m

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Quality Assurance/QA BPO Voice Process Travel Accounts QA Manager Travel Processes voice account Call centre voice BPO Travel Account

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Job title: QA Manager

Account: Travel

Type of Support: Voice

Work set up: 100% Onsite at Central Bloc -18th floor, Central Bloc, Cebu IT Park

Work shift: Shifting

Salary: up to 68K (Still negotiable)

Start date: ASAP

Qualifications:

• 3-4 years experience as a QA Manager in a telco or travel voice account is required.

• QA Manager experience should be in BPO. No BPO experience as QA Manager will be rejected

• Experience should either be in a telco or travel voice

• 2nd year completed/College Graduate

• Has understanding of quality methodologies (Lean six sigma, Kaizen, etc)

• Direct client management experience

• No to retail or healthcare LOB experience

• Open for local or Filipino applicants only and must be amenable to work onsite in Cebu City

• No job hopper

Recruitment Process:

Initial Interview: HRI (Human Resource Interview)

Operations Interview: Onsite at Cebu IT Park

Role

Quality Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

David Abulu

Recruiter - Gratitude Inc

NA, nigeria

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Cebu Central Visayas, Philippines

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