Quality Assurance Supervisor
Gratitude IncQuality Assurance Supervisor
Job Description
Key Skills
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Job Title: Quality Assurance Supervisor
Account: Microsoft Account.
Salary: 50,000
Work location/Set up: Clark, Pampanga/Onsite
Shift Schedule: Shifting schedule
***With relocation assistance of PHP 6,000 (one-time only).***
Qualifications :
Must have a Helpdesk-type background (hardware and software troubleshooting experience)
Familiar with operating systems troubleshooting.
Microsoft product knowledge is required
Should have experience supporting a BPO environment(Required)
At least 6 months of experience in QA or a related field, including team leader experience (required).
Must be an IT graduate or undergraduate with at least 2 years of college experience(required)
Telco and general tech backgrounds are not accepted
Role
Customer Delivery Supervisor
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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