QualityAssurance Analyst lnsurance

Gratitude Inc

1326 Views

17 hours ago

2-8 Year(s)

₱ 35 - ₱ 40K p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Insurance Skills Proficiency in MS Office, QA tools, and CRM/contact center systems.

1 candidate(s) have already applied for this Job. Apply now

Job Title: Quality Assurance Analyst
Account: Insurance
Salary: 35-38K
Work location/Set up: Onsite , Alabang
Shift Schedule: GY
HC: 2
SD:13-Feb

Qualifications:
Bachelor’s degree preferred; equivalent work experience accepted
1–2 years of pure insurance experience (billing, account management, or policy servicing)
Minimum of 2–3 years of contact center experience, with at least 1 year in QA or auditing
Strong knowledge of insurance billing processes and ECC account management
Excellent analytical, communication, and documentation skills
Proficient in MS Office, QA tools, and CRM/contact center systems
Detail-oriented, with the ability to identify trends and recommend solutions
Must have prior BPO experience

Pre-Screening Notes:
Educational Attainment:
Years of Insurance Experience:
Years of Contact Center Experience:
Years of Leadership/Supervisory Experience:
Last Drawn Salary:
Expected Salary:

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

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