READY POST -WORKFORCE SERVICES ASSOCIATE MANAGER IN Mandaluyong, Robinsons Cybergate Tower 2; Quezon City, Gateway Tower 2; Taguig, Uptown Bonifacio Tower 2 [Onsite]
Gratitude IncREADY POST -WORKFORCE SERVICES ASSOCIATE MANAGER IN Mandaluyong, Robinsons Cybergate Tower 2; Quezon City, Gateway Tower 2; Taguig, Uptown Bonifacio Tower 2 [Onsite]
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
JOB QUALIFICATIONS
Qualifications:
• At least 3 years people management experience with at least 2 years managerial experience in WFM (supervisors as direct reports)
• Experience in RTA, Scheduling, Cap Planning & Forecasting
• For scheduling, Capacity Planning and Forecasting (needs to know manual and with a tool and create from scratch)
• Client facing
Role
Manager-Chat
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
2 - 4 Year(s)
Confidential
Manila, Philippines
CSR Video sharing account -Cognizant Vertis N
Gratitude Inc1 - 23 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
Spvsr Traffic/Workforce (Workforce Supervisor)
Gratitude Inc2 - 3 Year(s)
₱ 60 - ₱ 80K p.a
Manila (Taguig), Philippines
Insurance Healthcare Financial Customer Service Agent
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 35K p.m
Manila (Taguig), Philippines
Senior Administrator IT Procurement
Gratitude Inc5 - 10 Year(s)
₱ 80 - ₱ 90K p.m
Manila, Philippines
Medical Billing Specialist (RCM Account)-Taguig
Gratitude Inc1 - 23 Year(s)
₱ 2.5 - ₱ 33K p.m
Manila, Philippines
Training Content Designer- Uber
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
Senior Network Engineer
Gratitude Inc10 - 20 Year(s)
Confidential
Manila, Philippines
Customer Service Specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
CSR Spanish bilingual financial account -Moa/Pasay
Gratitude Inc1 - 20 Year(s)
₱ 75 - ₱ 82K p.m
Manila, Philippines