Retention Specialist
Gratitude IncRetention Specialist
Job Description
Key Skills
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Job Description
We are seeking an experienced Retention Specialist to build strong customer relationships, support client renewals, and help improve customer retention through excellent service and effective account management.
Qualifications
- College graduate
- At least 2 years of experience in renewals, retention, or inside sales
- Familiar with CRM tools such as Salesforce or HubSpot
- Strong communication and problem-solving skills
- Willing to work onsite
- Willing to work on shifting schedules
- Can start ASAP
Benefits
- Competitive salary package
- Paid training
- HMO and other company benefits
- Career growth and development opportunities
If you have a passion for customer retention and relationship management, we'd love to hear from you.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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