Risk & Compliance Associate Manager

Gratitude Inc

698 Views

16 hours ago

5-12 Year(s)

₱ 60 - ₱ 120K p.m

Manila

Job Description

Key Skills

Risk And Compliance ISO Certification

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Position: Risk and Compliance Associate Manager

Location: Mandaluyong, NCR

Salary: [Based on Experience]

Education: Bachelor's Degree

JOB DESCRIPTION:

- Manage planning and execution of various Risk and Compliance initiatives

- Assess the service delivery control environment and evaluate adherence to client-identified contractual requirements, company policies, and standards.

- Effectively evaluate review results, weighing the relevancy, accuracy, and perspective of conclusions against the accumulated evidence.

- Identify, assess, and resolve complex issues/non-standard issues/problems largely on own initiative

- Exhibit creativity and innovation in recommending improvements to review practices and processes.

- Be effective in communicating review results, both verbally and in writing, so they are persuasive, placed in the appropriate context, and understood by the recipient/reviewee.

- Drive the first draft of client-facing reports to final approval

- Seek advice and escalates issues when faced with tasks/problems outside the normal scope of the job.

- Monitor and provide assurance that the identified findings and actions are tracked to closure and report to leadership thereon.

- Coordinate implementation and maintenance of risk self-assessment programs across service delivery, such as service delivery Representation Letter.

- Support the on-demand and Mobilization Reviews and work with the Service Delivery to look for opportunities.

- Support continuous improvement and organization development activities

- Support service delivery in preparation for the client or industry-specific certification and compliance programs

JOB QUALIFICATIONS:

1. At least 5 to 8 years of relevant experience

2. Requires identifying and assessing complex problems for area(s) of responsibility. Creates solutions in situations in which analysis requires in-depth knowledge of organizational objectives.

3. Interaction is with senior management levels at a client and/or within the business, involving significant matters.

4. Latitude in decision-making and determination of objectives and approaches to critical assignments

5. Impact or Decision Impact

6. Decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility

7. Manages large teams and/or work efforts at a client

To apply, send your CV to mucunguzimonicaelizabeth@gmail.com

Role

Team Leader-QA/QC

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Monica Mucunguzi

Recruiter - Gratitude Inc

NA, uganda

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