Sales & Customer Service Associate | Immediate Hiring

Gratitude Inc

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1 hour ago

Sales & Customer Service Associate | Immediate Hiring

1-4 Year(s)

25 - 30 Thousand p.m

Manila

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Customer Engagement Customer Care

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Are you an experienced customer service professional looking for your next career opportunity? We are hiring Customer Service Representatives for a Travel Account. If you have experience handling insurance or billing concerns and enjoy helping customers, we'd love to hear from you.

In this role, you will assist customers with travel-related inquiries, billing concerns, and insurance-related requests. You will provide accurate information, resolve customer issues, and deliver excellent service with every interaction.

Job Responsibilities

Handle customer inquiries in a professional and friendly manner.
Assist customers with travel-related concerns, billing questions, and insurance inquiries.
Provide accurate information about services, policies, and account details.
Resolve customer concerns efficiently while maintaining a positive customer experience.
Document customer interactions accurately using company systems.
Follow company policies and quality standards during every customer interaction.
Work closely with your team to achieve performance and customer satisfaction goals.

Qualifications

High School Graduate (Old Curriculum) or Senior High School Graduate.
At least 12 months of Insurance or Billing experience is required.
Good English communication skills.
Strong customer service and problem-solving skills.
Basic computer knowledge and the ability to navigate multiple applications.
Willing to work on a shifting schedule, including weekends and holidays if needed.

What We Offer

Competitive salary of up to ₱28,000 per month.
Paid training to help you succeed in your role.
Performance-based incentives.
Opportunities for career growth and internal promotions.
A supportive and professional work environment.
Continuous learning and development programs.

Why Join Us?

We are committed to creating a workplace where employees can grow, learn, and succeed. We value teamwork, professionalism, and excellent customer service. If you're looking for a stable career with opportunities to develop your skills and advance professionally, this is the right opportunity for you.

Apply today and start your journey with a team that values your experience and supports your career growth!

Role

Customer Care Officer

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.