SAP SD/CX Consultant - Cebu
Job Description
Key Skills
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JOB TITLE: SAP SD/CX Consultant - Cebu
WORK SET UP: Hybrid in Cebu City
WORK SHIFT: Depends with the client and project but they are looking for someone who can work on a shifting schedule
Salary budget: 60K - 147,000 (Confidential)
(Salary is confidential but sharing a range here for sourcing purposes only and never share to your candidates, only give them a hint that once they will be selected, the final salary offer will depends to the client and project they will be assigned)
Job Summary:
As an SAP SD/CX Consultant, you will be part of our team of experts responsible for creating a detailed blueprint, developing solutions and providing application support for any of the following SAP Sales, Customer Experience(CX) and related areas:
• Sales & Distribution (SD)
• Customer Relationship Management (CRM)
• Cloud4Customer (C4C)
• Sales, Service or Marketing Cloud
• Customer Data Cloud
• Callidus Cloud
• Entitlement Management
• Billing and Revenue Innovation Management (BRIM)
• Contract Account Receivable and Payable (FI-CA)
• Emarsys
• Vistex
Key Responsibilities:
• Provide business, functional and technical support on SAP Sales and CX solutions
• Gather requirements and assess gaps in the current business processes and configurations
• Provide technology consulting expertise to develop alternatives and recommendations to address gaps
• Develop solutions for SAP Sales and CX requirements
• Lead testing and defect resolution of implemented SAP Sales and CX solutions
• May be required to travel out of the country to drive workshops and training sessions with clients
Requirements
• Must possess at least a Bachelor's/College Degree
• Preferably 2+ years’ experience in any SAP Sales and CX solutions as a functional/technical consultant
• Must demonstrate knowledge of the dependencies and integration with other SAP areas.
• Ready to travel out of the country for possible onshore responsibilities, such as providing technology consulting expertise, and driving workshops and training sessions.
• Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role
Key Skills
• Good interpersonal skills, including strong verbal and written communication.
• Able to work under pressure without any supervision, and a good team player.
RECRUITMENT PROCESS:
• Endorse for validation
• Screening with CV Reviewer
• Endorse for CV screening through Workday, along with the HRI toolkit, FCV and CV
• For reviewing with the client
PRE-SCREENING QUESTIONS:
1. Highest Educational Attainment:
2. Total years of experience in any SAP Sales and CX solutions as a functional/technical consultant
3. Rate your knowledge and proficiency of the dependencies and integration with other SAP areas, from 1 to 10, 10 is the highest.
4. Are you ready to travel out of the country for possible onshore responsibilities, such as providing technology consulting expertise and driving workshops and training sessions?
5. How much is your last drawn salary?
6. How much is your salary expectation?
7. Are you amenable to working on a hybrid set up in Cebu City?
8. When are you available to start?
Role
MIS Analyst
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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