Scheduler (Workforce Scheduler)

Gratitude Inc

65 Views

4 days ago

Scheduler (Workforce Scheduler)

1-10 Year(s)

₱ 25 - ₱ 27K p.m

Job Description

Key Skills

Detail oriented BPO Setup WFM Scheduler WFM Scheduling Analyst Good MS Excel skills Strong attention to detail, and organizational skills

0 candidate(s) have already applied for this Job. Apply now

Job Title:*Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati

Work Setup and Schedule: Onsite / Shifting

Salary:27K

Headcount: 1 for Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

- Develop and maintain employee schedules based on forecasts

- Manage shift bids, schedule adjustments, and updates

- Ensure optimal staffing coverage while minimizing costs

- Coordinate closely with operations teams

Basic Qualifications:

- At least 1 year of experience in WFM scheduling

- Intermediate to advanced Excel skills

- Knowledge of forecasting and capacity planning concepts

- Strong attention to detail and organizational skills

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Application Support Engineer for GCP - CL9

Gratitude Inc

3 - 15 Year(s)

Problem Solving performance Metrics Devops

Confidential

Manila, Philippines

Details

Customer service representative (tech)

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 37.5K p.m

Manila, Philippines

Details

EXCLUSIVE OPPORTUNITY

Gratitude Inc

0 - 1 Year(s)

Customer Service Digital Marketing good communication skills

₱ 25 - ₱ 60K p.m

Manila, Philippines

Details

CSR Spanish bilingual -Moa

Gratitude Inc

1 - 20 Year(s)

BPO Voice Process BPO industry BPO call centre

₱ 75 - ₱ 82K p.m

Manila, Philippines

Details

CSR -Healthcare Account -Alldigitech Company

Gratitude Inc

0 - 17 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 30K p.m

Manila, Philippines

Details

Spanish TL

Gratitude Inc

3 - 5 Year(s)

Spanish Bilingual Minimum of 2 years in College CSR background

₱ 110 - ₱ 120K p.m

Manila, Philippines

Details

CSR insurance Account -WNS Bridgertowne site

Gratitude Inc

1 - 22 Year(s)

BPO Voice Process International Call Centre BPO Skills

₱ 20 - ₱ 23K p.m

Manila, Philippines

Details

CSR Multilingual Language - Cantonese

Gratitude Inc

0 - 21 Year(s)

Cantonese Collections Process BPO Voice Process

₱ 80 - ₱ 87.15K p.m

Manila, Philippines

Details

Site Realibility Engineer

Gratitude Inc

3 - 5 Year(s)

bachelors degree IT Operations Management ServiceNow experience all modules ITxm

₱ 78 - ₱ 90K p.m

Manila, Philippines

Details

CSR -Teleperformance McKinley

Gratitude Inc

1 - 21 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 35K p.m

Manila, Philippines

Details