Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Kindly answer the Pre-Screening questions in the comment while applying for the job
Pre-Screening Notes:
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
Office Management
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Front Office Support / Administration /
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
USRN Team Leader (Non-Voice)
Gratitude Inc2 - 3 Year(s)
₱ 55 - ₱ 60K p.m
Manila, Philippines
GRAND HIRING EVENT – METRO MANILA!
Gratitude Inc1 - 25 Year(s)
Confidential
Manila, Philippines
AI / ML Engineer – AI / ML Computational Science
Gratitude Inc3 - 10 Year(s)
Confidential
Manila, Philippines
CSR insurance Account -EXL pasay
Gratitude Inc2 - 19 Year(s)
₱ 40 - ₱ 45K p.m
Manila, Philippines
CSR Multilingual Language - Khmer (Cambodia)
Gratitude Inc0 - 13 Year(s)
₱ 100 - ₱ 113.35K p.m
Manila, Philippines
CSR WNS company -ALM LBR Dayshift account
Gratitude Inc2 - 17 Year(s)
₱ 30 - ₱ 40K p.m
Manila, Philippines
CSR Multilingual Language - Cantonese WFH
Gratitude Inc0 - 21 Year(s)
₱ 80 - ₱ 87.15K p.m
Manila, Philippines
USRN – Clinical Disability Claims Specialist
Gratitude Inc1 - 14 Year(s)
₱ 60 - ₱ 85K p.m
Manila, Philippines
Service Delivery Manager – Omnichannel Service Desk
Gratitude Inc3 - 8 Year(s)
₱ 90 - ₱ 110K p.m
Manila, Philippines
CSR video sharing account -Cognizant Vertis N
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines