Scheduler (Workforce Scheduler)
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Kindly answer the Pre-Screening questions in the comment while applying for the job
Pre-Screening Notes:
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
Office Management
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Front Office Support / Administration /
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Customer service representative
Concentrix1 - 2 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
Application Support Engineer for GCP - CL9
Gratitude Inc3 - 4 Year(s)
Confidential
Manila, Philippines
CSR Retail account-Teleperformance pasig
Gratitude Inc1 - 27 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Operations Assistant Manager (Help Desk Customer Support
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
SAP Sales and Distribution/Senoir Consultant
Gratitude Inc5 - 8 Year(s)
₱ 120 - ₱ 125K p.m
Manila, Philippines
Customer Service Representative (Banking)
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 28K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
₱ 16 - ₱ 25K p.m
Manila, Philippines
Operations Supervisor-T-Mobile
Gratitude Inc0 - 1 Year(s)
₱ 40 - ₱ 45K p.m
Manila, Philippines
PORTFOLIO ANALYST HYBRID MANILA
Gratitude Inc5 - 24 Year(s)
₱ 80 - ₱ 85K p.m
Manila, Philippines
Collections Specialist | Up to 37k Salary!
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines

