Senior Group Manager Quality
Gratitude IncSenior Group Manager Quality
Job Description
Key Skills
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Exp: 12+ yrs
Location: Eastwood, Quezon City, Manila
Work from site not WFH
Work in US Shifts
Qualifications: Graduate/Post Graduate
Skills/experience required:-
Lean Six Sigma Black Belt certification mandatory.
Exposure to Robotic Process Automation (RPA) in BPO/ITES environment
Business acumen and strong result orientation
Excellent communication and project management skills
Ability to create powerful presentations, business cases and white papers
Very resilient and lateral thinking capability
Strong stake holder and relationship management skills and dealing with senior executives
Previous experience in leading transformation projects
Role
Infrastructure & Technology Manager
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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