Senior Process Executive
Gratitude IncSenior Process Executive
Job Description
Key Skills
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Roles and Responsibilities:
- Collaborate with the team to achieve common goals.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
- Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.
Skills Required:
- Minimum qualification - Graduate in any discipline.
- Excellent communication skills and strong command over English language/ language off support in the region.
- Excellent Customer Service Skills.
- Willing to work in a shift based work schedule.
- Excellent Analytical ability, Logical approach towards problem solving.
Role
Manager-Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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