Service Delivery Manager
Gratitude IncService Delivery Manager
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job title: Service Delivery Manager
Category: Financial Services
Work set up: Onsite at Pasig
Work shift: Night shift
Salary: PHP 90,000-100,000
Headcount: 2
Non-Negotiable:
• College graduate
• At least 3 years’ experience as an Operations Manager in Financial Services BPO.
• Exposure to SLA/KPI management, account performance, and operational governance
• Experience with client, stakeholder, or business partner interactions
• Strong people leadership, accountability, and process improvement
Not a jobhopper
Pre-screening notes:
• How many years of experience you have as an Operations Manager in a Financial Services BPO?
• Do you have exposure to SLA/KPI Management or operational governance?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Onsite in Pasig with a Night Shift Schedules?
• When are you available to start once hired?
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
WNS ALABANG :- Account: ALM LBR
Gratitude Inc2 - 16 Year(s)
₱ 35 - ₱ 40K p.m
Manila, Philippines
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
7 - 10 Year(s)
₱ 70 - ₱ 150K p.m
Manila, Philippines
CSR- Healthcare, Satellite TV and Entertainment Accounts
Gratitude Inc1 - 17 Year(s)
₱ 23 - ₱ 27K p.m
Manila, Philippines
3 - 5 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
CSR -Tech & Consumer-Eastwood
Gratitude Inc0 - 7 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines
Voice CSR - Retail Banking - B2 Level
Gratitude Inc2 - 21 Year(s)
Confidential
Manila, Philippines
CSR Travel Account -EXL MOA
Gratitude Inc1 - 21 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Operations Manager (Senior Manager) – Content Moderation
Gratitude Inc2 - 10 Year(s)
Confidential
Manila, Philippines
YOUR BANKING EXPERIENCE DESERVES A BIGGER OPPORTUNITY!
Gratitude Inc2 - 15 Year(s)
₱ 50 - ₱ 110K p.m
Manila, Philippines