Service Delivery Manager
Gratitude IncService Delivery Manager
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Category: Financial Services
Work set up: Onsite at Pasig
Work shift: Night shift
Salary: PHP 90,000-100,000
Headcount: 2
Non-Negotiable:
• College graduate
• At least 3 years’ experience as an Operations Manager in Financial Services BPO.
• Exposure to SLA/KPI management, account performance, and operational governance
• Experience with client, stakeholder, or business partner interactions
• Strong people leadership, accountability, and process improvement mindset
Kindly answer the pre-screening as comments.
• How many years of experience you have as an Operations Manager in a Financial Services BPO?
• Do you have exposure to SLA/KPI Management or operational governance?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Onsite in Pasig with a Night Shift Schedules?
• When are you available to start once hired?
Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR :US Healthcare Account -First source Taguig
Gratitude Inc1 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Azure Data Engineer (BPO)
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
QA Lead with TOSCA
Gratitude Inc5 - 6 Year(s)
₱ 50 - ₱ 95K p.m
Manila, Philippines
Medical Billing Specialist (RCM Account)-Taguig
Gratitude Inc1 - 23 Year(s)
₱ 2.5 - ₱ 33K p.m
Manila, Philippines
Member Advocate I (Cantonese) - Vietnamese Bilingual
Gratitude Inc2 - 10 Year(s)
₱ 75 - ₱ 95K p.m
Manila, Philippines
customer service Mandarin. (financial
Gratitude Inc0 - 4 Year(s)
₱ 70 - ₱ 75K p.m
Manila, Philippines
Workday Functional Consultant
Gratitude Inc3 - 5 Year(s)
₱ 50 - ₱ 60K p.m
Manila, Philippines
1 - 5 Year(s)
₱ 30 - ₱ 35K p.m
Manila (Makati), Philippines
TELCO RETENTION & BILLING ACCOUNT
Gratitude Inc0 - 25 Year(s)
₱ 15 - ₱ 23K p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines