Service Desk Transformation Consultant| URGENT HIRING
Gratitude IncService Desk Transformation Consultant| URGENT HIRING
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Must possess at least a Bachelor’s/College Degree, preferably in IT.
• Experience in transformation and solutions for Service Desk accounts.
• Female candidates only; male candidates are not allowed at this time. Any male submissions will be automatically rejected.
• At least 6–8 years of experience in an IT Service Desk.
• Prior consulting and automation experience is required.
• Presales/solution experience is a plus.
• Experience with Generative AI (GenAI) models, Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks is preferred.
• Ability to collaborate with cross-functional teams and effectively communicate AI concepts to non-technical stakeholders.
• BPO experience is required
Role
Consultants
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR WNS company -ALM LBR Dayshift account
Gratitude Inc2 - 17 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Telco Retention Telco
Gratitude Inc0 - 2 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
CSR video sharing account -Cognizant Vertis N
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Business Intelligence Analyst/Reporting Analyst
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
5 - 9 Year(s)
150 - 200 Thousand p.m
Manila, Philippines
Senior Staff Accountant- Supervisor
Gratitude Inc4 - 5 Year(s)
Confidential
Manila, Philippines
CSR WNS company -ALM LBR Dayshift account
Gratitude Inc2 - 17 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
1 - 10 Year(s)
Confidential
Manila, Philippines
WNS bridgetowne :CSR -Insurance dayshift Account
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines